privacy policy


ATELIA Minsitry PTY LTD

ABN: 20 697 532 657

PRIVACY POLICY

How we collect, use, disclose, and protect your personal information

Effective Date: june 2026

Version: 1.0

Last Updated: june 2026

1. Introduction

Atelia Ministry Pty Ltd (ABN 20 697 532 657), trading as “Atelia: for glory and for beauty” and “Atelia Ministry” (“we”, “us”, “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all personal information collected through our website, YouTube channel, social media channels, email communications, and any other interactions with our business.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Identity information: Name, date of birth (if relevant for age verification).

  • Contact information: Email address, phone number, postal/delivery address.

  • Transaction information: Order history, payment details (processed securely via third-party payment processors — we do not store full credit card numbers), billing address.

  • Technical information: IP address, browser type, device information, cookies, and website analytics data.

  • Communication information: Correspondence with us via email, social media, YouTube comments, or customer support.

  • Marketing preferences: Your subscription preferences and communication opt-ins.

  • YouTube and social media data: Publicly available information from your social media profiles when you interact with our channels, such as your username and public comments.

3. How We Collect Personal Information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.

  • Automatically through cookies, web analytics tools (such as Google Analytics), and similar technologies when you visit our website.

  • From third-party services such as payment processors, shipping providers, and social media platforms (including YouTube).

  • When you interact with our YouTube channel, including commenting on videos, subscribing, or engaging with community posts.

  • When you submit forms, surveys, or sign up for events or promotions on our website or social media channels.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders, including shipping and delivery.

  • Communicating with you about your orders, account, or inquiries.

  • Sending marketing communications (only with your express consent, and you may opt out at any time).

  • Improving our products, services, website experience, and YouTube content.

  • Moderating comments and interactions on our YouTube channel and website.

  • Complying with our legal obligations, including tax and record-keeping requirements.

  • Detecting and preventing fraud or unauthorised transactions.

  • Analysing viewership data to improve our worship video and digital content offerings.

5. Disclosure of Personal Information

We may share your personal information with:

  • Shipping and logistics providers: To fulfil and deliver your orders.

  • Payment processors: To securely process your transactions.

  • IT and website service providers: For website hosting, analytics, and email services.

  • Social media and video platforms: Such as YouTube/Google, for content delivery and analytics.

  • Professional advisors: Accountants, lawyers, and auditors where necessary.

  • Government authorities: Where required by law or regulation.

  • We will never sell your personal information to third parties for marketing purposes.

6. Cross-Border Disclosure of Personal Information

As we ship internationally and use global platforms (including YouTube/Google), your personal information may be disclosed to recipients located outside Australia, including shipping carriers, payment processors, and platform providers in other countries.

Before disclosing personal information overseas, we take reasonable steps to ensure that the overseas recipient handles your information in accordance with the APPs, or that you have consented to the transfer, or that the transfer is required by law.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

  • SSL encryption on our website for all transactions.

  • Secure, access-controlled storage of personal information.

  • Regular review and update of our security practices.

  • Staff training on privacy and data handling obligations.

  • Secure password practices and multi-factor authentication where applicable.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

We use Google Analytics and similar analytics tools to understand how visitors interact with our website. This data is collected anonymously and does not personally identify you.

YouTube embeds on our website may also set cookies. These are governed by Google’s Privacy Policy. We recommend reviewing Google’s privacy settings for more control over this data.

9. Your Rights

Under the APPs, you have the right to:

  • Access the personal information we hold about you (APP 12).

  • Request correction of inaccurate, out-of-date, incomplete, or misleading personal information (APP 13).

  • Request deletion of your personal information where it is no longer needed for the purpose for which it was collected, or where you withdraw consent.

  • Opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@ateliaministry.com. We will respond to your request within 30 days.

10. Notifiable Data Breaches

In the event of an eligible data breach that is likely to result in serious harm to any individual, we will comply with the Notifiable Data Breaches (NDB) scheme and notify both affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

11. International Customers — Additional Notices

If you are located in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

12. Children’s Privacy

We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Our worship videos and website content may be viewed by families and children, but we do not target children or collect data from them.

13. Data Retention

We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected, or as required by law (including tax and accounting obligations). When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

14. Automated Decision-Making

We do not currently use automated decision-making processes that significantly affect you. If we introduce such processes in the future, we will update this Privacy Policy and provide appropriate transparency as required by the Privacy Act amendments (effective December 2026).

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:

Email: support@ateliaministry.com

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.